Support

At Earth Wallet, we believe in the power of community and understand that our strength lies within the collective effort and enthusiasm of every participant. Our goal is to foster a nurturing, informative, and supportive environment for all members, whether you're a seasoned crypto enthusiast or new to the Ethereum ecosystem.

Support Channels

We offer several support channels tailored to meet the needs of our diverse community:

  • Discord/Telegram: Here, you'll find our community, guides, and FAQs to help you understand our protocol and services better. We constantly monitor and encourage all community members to join to see whats cooking behind the scenes!

  • Email Support: Our support team is available 24/7 to assist you with any queries or issues. You can reach us at support@earthwallet.io. We strive to respond to all inquiries within 24 hours.

  • Live Chat: We provide real-time support through our live chat service available on our website. Our expert team members are available to solve any immediate issues and answer questions about our platform.

Educational Resources

We are committed to creating and sharing educational resources to enhance our community’s understanding of blockchain technology, Ethereum staking, and environmental sustainability:

  • Webinars and AMA (Ask Me Anything) Sessions: We conduct regular webinars and AMA sessions with our team and industry experts to share insights about the latest trends, updates about our protocol, and answer questions from the community.

  • Tutorials and Guides: Our platform provides step-by-step guides and tutorials for a variety of topics, including staking, bug reporting, protocol improvements, and more.

  • Research and Insights: We share regular articles and research papers on our blog about emerging trends in the fields of blockchain, crypto, and environmental sustainability.

If you are an influencer or educator in the Technology or Climate space, please reach out to us at influencers@earthwallet.io, for a chance to create paid content with us and other rewards.

Community Involvement

We strongly believe in a decentralized, inclusive, and participatory approach:

  • Protocol Governance: As a member of the Regen community, you have the power to influence our protocol's future. We encourage token holders to participate in governance decisions, such as protocol upgrades, feature development, and community initiatives.

  • Environment Restoration Projects & Hikes: We involve our entire community in selecting the environmental restoration projects we support. This is more than a token gesture - it's our community's chance to directly contribute to the health and future of our planet.

  • Regular Updates: Transparency is one of our core values. We regularly share updates about our progress, upcoming plans, and financials to keep our community informed on our Twitter or Instagram channels.

We know that our success is a direct result of the active and passionate community that supports us. Earth Ether is more than just a staking protocol; it's a movement towards a cleaner, healthier planet, and we are thankful for your participation and support.